How about working in Blackpools most famous hotel? The Victorian Barceló Imperial has 181 bedrooms, four star rating and is situated on the seafront of this famous town. This bustling hotel has 12 conference rooms which hold up to 900 guests. It is a traditional hotel, but the team have a modern approach and are dedicated to providing outstanding service.

 

Join our busy receptions team and you'll need to have a talent to keep everyone happy. You'll be providing customer service for guests at check in and check out and be available to help guests when required. You'll also be taking payments and must be able to maximise sales opportunities at all times. At times you'll be operating switchboard and directing calls appropriately.

 

To Apply You'll Need...

• Exceptional organisational skills and an eye for detail
• Previous experience in a customer facing role
• Proven IT skills, ideally with knowledge of Windows & MS Office. Previous experience of using a computerised Front of House system would be an advantage.
• Friendly disposition with clear spoken English
• To be eligible to live and work in the UK

 

The role is Full-time working 5 days out of 7, which will inlcude working evenings and weekends. In addition we offer excellent benefits, which include uniform, meals whilst on duty, complimentary use of the leisure facilities and discounted accommodation and food and beverage rates whilst staying at our other hotels within the group.

We also offer a contributory pension scheme, which is open to all permanent employees over 18 (applicable after 6 months employment). Live-in accommodation is NOT available for this position. If you think you have what it takes and would welcome the opportunity to join our friendly team here in Blackpool, we look forward to hearing from you! Due to the high response of applicants, we will only contact those people we wish to invite to interview.